
thehappyworkplace
.com.au
conflict resolution
for businesses
across Australia
Bullying in the Workplace
-
Occasionally, a simple misunderstanding or mis-communication can lead to concern about bullying. If this is the case, it can usually be cleared up with careful and very tactful communication.
-
Intentional bullying not only happens in the workplace, but it happens more often than most people are willing to admit.
-
Workplace bullying
-
may significantly increase the uptake of sick-leave
-
often causes an increase in staff turnover, damaging the reputation of the business and discouraging higher quality candidates from applying for positions in the business
-
can have a devastating impact on the well-being of everyone
-
can ruin many lives.
-
sometimes leads to formal complaints which must be taken very seriously as they may lead to legal action in extreme circumstances
-
There is no need for blame: True resolution is not about: being right or wrong, good or bad, a victim or a villain, winning or losing

Truly effective solutions are about
understanding relationship dynamics, moving forward, standing in our own power, taking responsibility
This is how we resolve a bullying situation:
With bullying, individual support for those involved must be offered rather than mediation.
Working with "the bully"
When a person bullies another person, a subconscious stress has triggered that behaviour.
We:
-
Explore why this has been triggered
-
Help the person to take responsibility for their behaviour
-
Discover the belief that had created the trigger
-
Release the trigger and replace this belief with a supportive belief that creates personal empowerment for this person and a recognition of their own value as a person
-
With the trigger released, this person can then remain calm and does not feel the need to engage in bullying behaviour
-
We then create a new level of communication that respects everyone's needs
Working with "the victim"
When a person feels they are bullied, a subconscious stress has triggered that emotional reaction.
We:
-
Support this person with their feelings and provide the safety and opportunity to explore their reaction
-
Help this person to understand and appreciate why we each behave the way we do. This helps them to
-
move away from the belief that they are a victim​
-
accept responsibility for their own feelings and behaviours
-
NOT take responsibility for another person's feelings or behaviour
-
-
Identify the belief that has resulted in them handing their own power over to another person (the bully)
-
Replace this belief with a supportive belief that creates personal empowerment for this person and a recognition of their own value as a person
-
With the new belief and personal empowerment, this person will then be calmer and will not automatically hand over their power when faced with a dominating personality
-
We then create a new level of communication that respects everyone's needs
This may sound like a lot to achieve, but big shifts in perception and attitude can happen relatively quickly, leading to results that equip those involved with the skill and experience to respond differently should a similar situation arise again. This means long-term success and a happier workplace.
We succeed because:
We spend time with those employees who are unhappy at work, one-on-one where necessary
-
earning trust - we are impartial and confidential. We do not disclose information shared by employees with anyone else - including the 'boss' or business owner
-
listening - for some people, simply feeling heard can create a breakthrough
-
helping - using a compassionate communication style we widen the unhappy staff member's perspective to see the person or situation they feel is causing their upset in a wider context, to bring understanding
Talk to us to discover how we may be able to support your business
